Privacy Policy
Last updated:
Overview
This Privacy Policy explains how Juscella Weaveworks (“we”, “us”) collects, uses, and safeguards personal information when you visit our website, purchase courses or kits, or contact support.
Information We Collect
- Account and contact details: name, email, optional phone.
- Transaction details: purchased items, prices, and timestamps (processed by our payment providers).
- Usage data: pages visited, device type, approximate region, and feature interactions.
- Support content: messages you send to our team.
How We Use Information
- Provide and improve courses, kits, and features like Fallows and Cart.
- Respond to inquiries and provide support.
- Send essential service messages (receipts, access changes).
- Analyze usage trends to improve clarity and accessibility.
Cookies and Local Storage
We use cookies for essential functions (session and cookie consent) and localStorage for theme, Fallows, and Cart preferences. You can clear these in your browser settings.
Data Sharing
We do not sell your personal information. We share limited data with service providers (payment processing, analytics, email delivery) under contracts that require appropriate safeguards.
Your Rights
Depending on your region, you may request access, correction, deletion, or portability of your data, or object to certain processing. Contact us at [email protected].
Security
We use technical and organizational measures appropriate to the risk to protect data. No method of transmission or storage is completely secure.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
International Transfers
If we transfer data across borders, we rely on lawful mechanisms and implement safeguards such as standard contractual clauses.
Children’s Privacy
Our services are not directed to children under 13. Parents and guardians who believe a child provided personal data may contact us to request deletion.
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